Therapy Practice Booking Software — Offices, Schedules & Client Management
CLS Booking helps therapy practices manage multiple offices, coordinate therapist schedules, collect digital intake forms, and let clients book sessions online — all from one secure platform.
Multi-Office Practice Management
Therapy practices — whether counseling, psychotherapy, occupational therapy, or speech therapy — often share offices among multiple therapists. Three therapists might share two offices, using them at different times during the week. CLS Booking manages room availability alongside therapist schedules so the right room is always assigned when a client books a session. No more walking into an occupied office or scrambling for a room between sessions.
Client Self-Scheduling
Let clients book their own sessions through a secure online booking page. The page shows available times based on both therapist and room availability. Clients can select their preferred therapist and see only the times when both the therapist and a suitable office are free. Automated appointment reminders reduce no-shows, and clients can reschedule online within the rules you set — for example, allowing rescheduling up to 24 hours before the appointment.
Digital Intake Forms & Consent
New clients need to complete intake forms and consent documents before their first session. CLS Booking sends these forms digitally as soon as a booking is confirmed. Clients complete them on their own device, and the signed documents are stored securely in their client record. This saves the first 15 minutes of the initial session and ensures you have all necessary information before the client arrives.
Client Notes & History
The built-in CRM stores client contact information, session history, and notes. Add session notes after each appointment for your own records. The activity timeline shows every booking, cancellation, form submission, and message, giving you a complete view of each client relationship over time.
Frequently Asked Questions
- Can multiple therapists share the same offices?
- Yes. This is a core use case for CLS Booking. Each office is a bookable room, and therapist schedules determine which rooms are available at which times. The system prevents double-booking of both rooms and therapists.
- Can clients book directly with a specific therapist?
- Yes. The booking page can be configured to show therapists and their available times. Clients choose their therapist, and the system automatically assigns an available office for that time slot.
- Are client records stored securely?
- Yes. CLS Booking uses industry-standard encryption for data at rest and in transit. Access is controlled by role-based permissions so only authorized staff can view client records.
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