Family Entertainment Center Booking Software with an AI Receptionist
CLS Booking is booking software for family entertainment centers, karaoke venues, escape rooms, and activity attractions. It handles high-value group bookings, collects deposits, signs a waiver for every guest in the party, and answers the phone around the clock with an AI receptionist — so the after-hours calls that drive a large share of entertainment bookings turn into confirmed reservations instead of lost ones. Plans start free, with paid tiers at $39, $99, and $199 per month, AI voice and chat included.
Entertainment venues lose bookings the moment the phone goes unanswered
Group entertainment bookings are worth hundreds of dollars each, and a large share of them are made in the evenings and on weekends — exactly when a busy venue cannot get to the phone. When a call goes to voicemail, most callers simply book the next venue on their list. CLS Booking's AI front desk answers every call and web chat 24/7, checks availability across your rooms and attractions, and books the party on the spot.
A waiver for every guest, signed automatically
Escape rooms, karaoke suites, trampoline parks, and activity centers usually need a signed liability waiver from each participant. CLS Booking sends waivers automatically with the booking and supports group signing, so every guest in a party can sign from their phone before they arrive. Signed waivers are stored against the booking, so check-in is fast and your records are complete.
Group deposits that protect your calendar
A no-show on a large group booking is a costly hole in your schedule. CLS Booking collects a deposit via Stripe when the group books, with rules you set per room, attraction, or time slot — for example, a larger deposit for peak weekend slots. Automated SMS and email reminders go out before the booking to keep no-shows down.
Manage every room and attraction from one calendar
Run multiple karaoke suites, escape rooms, lanes, or party rooms from a single drag-and-drop calendar that prevents double-bookings in real time. Set capacity, buffer times for cleaning and resets, and per-room pricing. Staff see the whole venue at a glance, and the AI front desk books into the same live calendar.
Built on a real venue, not a generic scheduler
CLS Booking runs Boom Karaoke, a multi-room karaoke venue, so the product is built around how entertainment venues actually operate: group bookings, per-guest waivers, deposits, and after-hours demand. General schedulers like Calendly handle one-on-one appointments and do not answer your phone or collect group waivers; CLS Booking is purpose-built for multi-room, multi-guest venues.
Frequently asked questions
- What is the best booking software for a family entertainment center?
- The best FEC booking software handles group bookings across multiple rooms or attractions, collects deposits, signs a waiver for every guest, and ideally answers the phone after hours. CLS Booking does all of this and includes an AI receptionist in every paid plan.
- Can the AI receptionist take group bookings?
- Yes. The AI front desk answers calls and web chat 24/7, checks availability across your rooms and attractions, books the group, collects a deposit, and triggers waivers for the party — without staff involvement.
- Does CLS Booking handle per-guest waivers?
- Yes. Liability waivers are sent automatically with the booking and support group signing, so every participant can sign from their phone before arrival. Signed waivers are stored against the booking.
- Can I take deposits on group bookings?
- Yes. CLS Booking uses Stripe to collect deposits when a group books, with rules you can set per room, attraction, or time slot to protect high-demand slots from no-shows.
- How much does CLS Booking cost for an entertainment venue?
- There is a free Starter plan, and paid plans are $39 (Professional), $99 (Business), and $199 (Enterprise) per month, with 20% off annual billing. AI voice and chat are included in every paid plan.
Learn more: Karaoke Booking | Escape Room Booking | Digital Waivers | Pricing