Clinic Booking Software — Examination Rooms, Treatment Areas & Scheduling
CLS Booking helps clinics manage multiple examination rooms, treatment areas, and consultation spaces with an intuitive drag-and-drop calendar, online booking, and digital intake forms.
Multi-Room Clinic Operations
Clinics — whether medical, dental, physiotherapy, or chiropractic — typically manage several rooms: examination rooms, treatment rooms, consultation offices, and procedure rooms. Each room has different equipment and is used for different types of appointments. CLS Booking lets you configure each room independently with its own schedule, appointment types, and duration rules. The side-by-side calendar view shows your entire clinic layout at a glance.
Patient Self-Scheduling
Reduce phone call volume by offering online booking through your clinic website. Patients can see available appointment times, select the appropriate appointment type, and book instantly. The booking page filters available rooms based on the service requested — a physiotherapy assessment only shows rooms equipped for physiotherapy. Automated appointment reminders via email and SMS reduce no-shows and late arrivals.
Digital Intake Forms
Send patient intake forms and consent documents digitally before the appointment. Patients complete forms on their phone or computer at home, saving time at check-in and ensuring the practitioner has all necessary information before the session. Forms are linked to the patient booking record and stored securely. This is especially useful for new patient consultations that require medical history, insurance information, or consent for treatment.
Patient CRM & History
The built-in CRM tracks patient contact information, appointment history, notes, and files. Practitioners can add session notes after each appointment. The activity timeline provides a complete view of each patient relationship, making it easy to prepare for follow-up visits and track treatment progress.
Frequently Asked Questions
- Is CLS Booking HIPAA compliant?
- CLS Booking uses industry-standard encryption and access controls. However, for clinics with strict HIPAA requirements, we recommend consulting with your compliance team to evaluate whether the platform meets your specific regulatory needs.
- Can different room types have different appointment durations?
- Yes. Each room supports configurable minimum and maximum appointment durations. An examination room might allow 15 to 60 minute appointments while a procedure room allows 30 to 120 minutes. Different appointment types can also have preset durations.
- Can patients book specific practitioners?
- Yes. The booking page can be configured to show available practitioners alongside available rooms. Patients select their preferred practitioner, and the system finds a room that is available during the practitioner chosen time slot.
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