Contact CLS Booking
Have a question about CLS Booking or need help with your account? Our team is based in Toronto, Canada, and we are here to help with setup, migrations, integrations, and any technical questions.
How to Reach Us
The fastest way to get help is through the in-app chat widget available on every page of your dashboard. You can also send us an email or submit the contact form on this page. Professional, Business, and Enterprise plan users receive priority support with guaranteed response times.
What We Can Help With
- Account setup — Configuring rooms, operating hours, booking rules, and your public booking page.
- Data migration — Importing customer records and bookings from another system.
- Payment integration — Connecting Stripe, setting up deposit rules, and troubleshooting payment issues.
- Website integration — Installing the booking widget on WordPress, Shopify, Wix, or custom websites.
- Custom requirements — Enterprise clients can discuss API integrations, custom branding, and dedicated onboarding.
Sales Inquiries
If you are evaluating CLS Booking for your venue, we offer personalized demos where we walk through the platform using your specific rooms, services, and workflow. Request a demo and a member of our team will schedule a call within one business day.
Frequently Asked Questions
- What are your support hours?
- Our team is available Monday through Friday, 9 AM to 6 PM Eastern Time. Enterprise clients receive extended support hours and a dedicated account manager.
- How quickly will I get a response?
- We aim to respond to all inquiries within one business day. Priority support customers on Professional plans and above typically receive a response within a few hours.
- Can I schedule a call with your team?
- Yes. Use the demo request page to schedule a video call with a product specialist who can answer your questions and walk you through the platform.
Learn more: Features | Pricing | Request a Demo