Spa Booking Software — Treatment Rooms, Therapists & Packages
CLS Booking helps spas manage multiple treatment rooms, coordinate therapist schedules, collect deposits for premium services, and handle digital intake forms — all from one centralized platform.
Multi-Room Spa Management
Spas operate several types of rooms: massage rooms, facial rooms, hydrotherapy suites, couples rooms, and relaxation lounges. Each room has different equipment, capacity, and turnover times. CLS Booking displays all rooms in a side-by-side calendar so your front desk can see total availability instantly. When a client books a hot stone massage, the system finds an available room with the right equipment and a qualified therapist, preventing scheduling conflicts automatically.
Therapist & Room Coordination
Spa scheduling involves two resources: the room and the therapist. CLS Booking coordinates both. Assign therapists to rooms for specific time blocks. When a client requests a particular therapist, the system checks both the therapist availability and room availability before confirming. This dual-resource scheduling prevents the common problem of booking a therapist when no room is available, or booking a room when no therapist is free.
Deposits for Premium Services
Spa treatments are high-value bookings. A couples massage or a half-day spa package can cost hundreds of dollars. Deposits ensure that clients show up and protect your revenue from late cancellations. CLS Booking lets you set deposit amounts per service or room type — require a $50 deposit for standard treatments and a $150 deposit for premium packages. Deposits are collected through Stripe at the time of online booking.
Digital Intake Forms & Waivers
Send health intake forms and liability waivers to clients before their appointment. Clients complete and sign forms digitally on their phone or computer. The signed forms are linked to the booking record and stored securely. This saves time at check-in and ensures you have the health information you need before the treatment begins.
Frequently Asked Questions
Can CLS Booking handle couples bookings that need two rooms simultaneously?
Yes. You can create a couples service that reserves two rooms and two therapists for the same time slot. The system ensures both rooms and both therapists are available before confirming the booking.
Does the system support spa packages with multiple treatments?
Yes. Create multi-service packages that book sequential time slots across different rooms. A half-day spa package might include a massage in Room 1, a facial in Room 2, and relaxation time in the lounge — all scheduled back-to-back.
Can I send health intake forms before the appointment?
Yes. CLS Booking supports digital waivers and intake forms that are sent automatically when a booking is confirmed. Clients complete them on their device before arriving, and the information is linked to their booking record.
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